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Conferences and Special Programs Manager

Job Search Status:  Currently Accepting Resumes



The Conferences & Special Programs Manager develops and manages the business plan to ensure the efficient use of available resources to serve external customers for conferences and special programs. The Manager oversees the process to effectively capture the revenue from outside groups and the costs incurred to serve external customers.


  1. Manages the external conference services functions including: 
  • Scheduling university resources and space
  • Entering into contracts with customers
  • Organizing logistics and all event details
  • Helping execute the event and manage risk while the group is on campus
  • Generating customer invoices
  1. Develops and manages the external customer business plan.
  2. Uses activities based costing to report and maximize net revenue opportunities from   external groups.
  3. Supervises three summer conference assistants.
  4. Effectively administer the Event Pro scheduling software program.
  5. Serves as Co-Chair on Campus Events Committee when the Director is not available.
  6. Maintains strong customer centric philosophies.
  7. Assists Director with hiring, training, supervising and evaluating appropriate staff.


Other duties as assigned.


The Conferences & Special Programs Manager reports directly to the Director of University Operations who reports directly to the Chief of Staff. The Conferences & Special Programs Manager is the immediate supervisor to the Conference Assistants.


Bachelor degree required. Experience in conference services, higher education administration or similar organizational experiences preferred. Occasional weekend and night-time hours are required. Proficiency with Microsoft Office Suite Programs and excellent written and oral communication skills required. Successful candidate must be able to multi-task and meet short-term deadlines. Ability to build collaborative partnerships with external constituencies and provide excellent customer service is imperative.

To Apply:  Mail with cover letter and resume to:

  Department of Human Resources 
  Conferences and Special Programs Manager Search 
  16300 Old Emmitsburg Road 
  Emmitsburg MD 21727

Resumes may also be sent by email to: 

Send inquiries to:

Mount St. Mary's University is a dynamic, catholic, Liberal Arts University with over 2,000 undergraduate and graduate students.  As a Catholic university, Mount St. Mary’s graduates ethical leaders who are inspired by a passion for learning and lead lives of significance in service to God and others. The University has a strong institutional commitment to excellence through diversity in its educational programs and employment practices; we actively seek and welcome applications from candidates with exceptional qualifications, particularly those with demonstrable commitments to a more inclusive society and world


16300 Old Emmitsburg Road | Emmitsburg, MD 21727
Map & Directions | | 301-447-6122
Frederick Campus | 5350 Spectrum Drive | Frederick, MD 21703
Map & Directions | | 301-682-8315